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Support before exhaustion sets in

#OnTheWay Testimonials
Mélissa Jan

When health begins to weaken and the pace of work does not slow down, maintaining balance becomes difficult. In these moments, attentive support can make a real difference and help restore a sense of stability.

In the #OnTheWay series, our specialists share support stories that illustrate the journey taken with the individuals and organizations we work with. These anonymized paths reflect resilience, listening, and real-life transformations experienced in the field.

The starting point

A company reaches out to us to support Mr. G., who is going through a difficult period. He is not on sick leave, but his health concerns are taking up more and more space. The employer prefers to act early, before things become too overwhelming to handle.

A few months earlier, he had already faced a serious illness. Then, without warning, he suffered a medical episode that led to hospitalization. Lesions were detected in his brain, but no clear diagnosis has yet been established.

Doctors are considering several possibilities, but are not yet able to give a definite answer. Further examinations will be needed to know more.

In the meantime, Mr. G. continues to work as best he can. His nights are short, fatigue is building up, and each day requires extra effort. Worry remains present in his mind. Despite everything, he keeps going, convinced that he must continue as long as he has the strength.

Step by step

During a meeting, our specialist asks him how he is still managing to keep up with the pace.

Then comes an essential question: “Do you think taking some time off could help you?”

He immediately answers no. Staying at home would be even harder: too much silence and too much room for worry.

As the conversation continues, another option gradually emerges: reducing his workload without stopping completely. By discussing it with his doctor, he could consider a temporary reduction in his working hours, allowing him to maintain structure and social connection while regaining time to recover.

His doctor supports this approach.

We then put in place regular support, through meetings, calls, and messages. Ongoing guidance that helps him move forward at his own pace, without becoming overwhelmed.

The path traveled 

A few weeks later, Mr. G. contacts us following a new examination. The diagnosis is confirmed: a stroke, and not a recurrence of his previous illness.

The news is serious, but above all it brings what had been missing until then: clarity. He finally understands what he is facing and how it can be treated. This understanding eases part of his fears.

Gradually, his daily life becomes lighter. Sleep returns, fatigue decreases, and confidence starts to rebuild. Over time, he regains his initial workload and becomes more stable and at ease.

This early support allowed him to go through this period without becoming exhausted or isolated, while staying connected to his work within an adapted framework. On their side, the employer was able to support him proactively, acting at the right time rather than waiting for the situation to deteriorate.

A benefit for him, a benefit for the company. A powerful illustration of what it means to be on the journey: knowing how to adjust the path when it matters most. Sometimes, a simple adjustment can change everything.