{"id":6572,"date":"2026-02-13T10:05:00","date_gmt":"2026-02-13T09:05:00","guid":{"rendered":"https:\/\/www.corporatehealthservices.ch\/?p=6572"},"modified":"2026-05-15T10:13:29","modified_gmt":"2026-05-15T08:13:29","slug":"a-simple-call-a-new-direction-2","status":"publish","type":"post","link":"https:\/\/www.corporatehealthservices.ch\/en\/a-simple-call-a-new-direction-2\/","title":{"rendered":"A Simple Call, a New Direction\u00a0"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>On the verge of exhaustion and with no clear outlook for what lies ahead, Ms. J. dials a number. That first step will mark the beginning of a new balance&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>In the\u202f<strong>#OnTheWay&nbsp;<\/strong>series,&nbsp;our specialists share stories of support that illustrate the journey taken alongside the individuals and companies we&nbsp;assist. These&nbsp;anonymised&nbsp;accounts reflect resilience, attentive listening, and meaningful change experienced in real-life situations.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Starting Point<\/h2>\n\n\n\n<p>One day, an employee contacted us through the <a href=\"https:\/\/www.corporatehealthservices.ch\/en\/service\/health-line\/\" title=\"\">Health Line.&nbsp;<\/a><br>On the other end of the line is Ms. J., in tears. She vaguely remembered that a support service existed within her company and simply says:&nbsp;<em>\u00ab I need to talk. \u00bb\u202f<\/em>&nbsp;<\/p>\n\n\n\n<p>For several years, she has been living with a serious illness, undergoing intensive&nbsp;treatment&nbsp;and facing a succession of challenges. She is raising her children alone while working in a profession that is emotionally demanding. She has held on for a long time \u2014&nbsp;a very long&nbsp;time \u2014 despite the fatigue and the pressure<\/p>\n\n\n\n<p>For several years, she has been living with a serious illness, undergoing intensive&nbsp;treatment&nbsp;and facing a succession of challenges. She is raising her children alone while working in a profession that is emotionally demanding. She has held on for a long time \u2014&nbsp;a very long&nbsp;time \u2014 despite the fatigue and the pressure<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step by step<\/h2>\n\n\n\n<p>Our specialist begins by listening. Without judgment.&nbsp;Without&nbsp;interruption.&nbsp;<\/p>\n\n\n\n<p>Then, gently, she helps Ms. J. reflect on what comes next. How can she find a solution that respects her health? How can she envision a more suitable professional future?&nbsp;<\/p>\n\n\n\n<p>Her&nbsp;current&nbsp;job&nbsp;is&nbsp;demanding,&nbsp;both&nbsp;physically&nbsp;and&nbsp;emotionally.&nbsp;Continuing&nbsp;in the&nbsp;same&nbsp;way&nbsp;may&nbsp;not&nbsp;be&nbsp;the&nbsp;only&nbsp;option.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The specialist suggests contacting her disability insurance advisor to arrange a meeting. The goal: to discuss a more suitable position, retraining opportunities, or other supportive measures.&nbsp;<\/p>\n\n\n\n<p>Ms. J. is surprised. She thought she had to face everything alone and was unaware that support mechanisms could be activated to help her move toward a more&nbsp;appropriate alternative.&nbsp;<\/p>\n\n\n\n<p>As the conversation continues,&nbsp;her&nbsp;voice&nbsp;changes.&nbsp;She&nbsp;breathes&nbsp;more&nbsp;calmly.&nbsp;Things&nbsp;become&nbsp;clearer.&nbsp;Concrete&nbsp;first&nbsp;steps&nbsp;begin&nbsp;to&nbsp;take&nbsp;shape. And&nbsp;most&nbsp;importantly,&nbsp;she&nbsp;realises&nbsp;that&nbsp;she&nbsp;has the right to&nbsp;seek&nbsp;a solution&nbsp;that&nbsp;protects&nbsp;her&nbsp;health.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The&nbsp;path&nbsp;traveled<\/strong>&nbsp;<\/h2>\n\n\n\n<p>At the end of the call,&nbsp;she&nbsp;says&nbsp;calmly:&nbsp;\u202f&nbsp;<\/p>\n\n\n\n<p><em>\u00ab&nbsp;You&nbsp;helped&nbsp;me regain&nbsp;my&nbsp;peace&nbsp;of&nbsp;mind. You gave&nbsp;me a&nbsp;boost. \u00bb\u202f<\/em>&nbsp;<\/p>\n\n\n\n<p>Sometimes,&nbsp;everything&nbsp;begins&nbsp;with&nbsp;a simple phone call.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Being on the&nbsp;way<\/em>,&nbsp;means supporting someone at a difficult moment in their life. Helping them see solutions where they once saw no way forward.&nbsp;And allowing them to move ahead, step by step,&nbsp;until they can once again see the road before them.&nbsp;&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-style-box-light-blue has-blue-color-color has-light-blue-color-background-color has-text-color has-background has-link-color wp-elements-374cdd303658d152f20035a4e9f81376 is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-left-radius:20px;border-bottom-right-radius:20px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--60)\">\n<p><strong>Would you like to know more about our Health Line ? <\/strong><\/p>\n\n\n\n<p>We are at your disposal for any further information<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.corporatehealthservices.ch\/en\/solutions\/prevention-and-occupational-health\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>On the verge of exhaustion and with no clear outlook for what lies ahead, Ms. J. dials a number. That first step will mark the beginning of a new balance&nbsp; In the\u202f#OnTheWay&nbsp;series,&nbsp;our specialists share stories of support that illustrate the journey taken alongside the individuals and companies we&nbsp;assist. These&nbsp;anonymised&nbsp;accounts reflect resilience, attentive listening, and meaningful [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":5143,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77,1,83],"tags":[],"class_list":["post-6572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ontheway","category-news","category-testimonials"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/posts\/6572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/comments?post=6572"}],"version-history":[{"count":1,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/posts\/6572\/revisions"}],"predecessor-version":[{"id":6576,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/posts\/6572\/revisions\/6576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/media\/5143"}],"wp:attachment":[{"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/media?parent=6572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/categories?post=6572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.corporatehealthservices.ch\/en\/wp-json\/wp\/v2\/tags?post=6572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}